01 Introduction

BD Bazi is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains how BD Bazi collects, uses, stores, and protects your personal data when you visit our website at bd-bazi.app, use the BD Bazi mobile app, or interact with our support team.

We understand that privacy is important to our players in Bangladesh. When you trust BD Bazi with your personal information, we take that responsibility seriously. This policy is written in plain language so you can understand exactly what happens with your data — no confusing legal jargon, just clear and honest information.

By registering an account on BD Bazi or continuing to use the platform, you confirm that you have read and understood this Privacy Policy. If you have any questions at any point, our support team is available 24/7 at [email protected].

Short version: BD Bazi collects only the data needed to run your account and process payments. We do not sell your data. You can request access to or deletion of your data at any time.

02 What We Collect

BD Bazi collects personal data in two broad categories: information you provide directly, and information collected automatically when you use the platform.

Information You Provide

When you register or use BD Bazi, you may provide the following personal data:

  • Identity information: your full name, date of birth, and gender.
  • Contact information: your mobile phone number and email address.
  • Payment information: your bKash, Nagad, or Rocket account number used for deposits and withdrawals.
  • Verification documents: a copy of your National ID card or other government-issued identification, requested during the account verification process.
  • Communications: messages you send to BD Bazi support, including chat logs and emails.

Information Collected Automatically

When you access BD Bazi, certain technical data is collected automatically:

  • Device information: device type, operating system, browser type and version.
  • Usage data: pages visited, games played, session duration, and in-platform actions.
  • IP address: used to detect your approximate location for security and compliance purposes.
  • Log data: server logs recording access times, errors, and platform interactions.
Data Type Examples Purpose
Identity Name, date of birth, NID Account verification, age check
Contact Phone number, email Account access, support, notifications
Payment bKash / Nagad / Rocket number Deposits and withdrawals
Technical IP address, device type Security, fraud prevention
Usage Games played, session time Platform improvement, responsible gaming

03 How We Collect Your Data

BD Bazi collects your personal data through the following channels:

  • Registration form: when you create your BD Bazi account, you provide your name, phone number, and other required details.
  • Deposits and withdrawals: payment account numbers are collected when you make a transaction on the platform.
  • Identity verification: when you submit documents to verify your account, those documents are collected and reviewed by our compliance team.
  • Support interactions: when you contact BD Bazi support via chat or email, the content of those conversations is recorded.
  • Automatic tracking: cookies and server logs collect technical data automatically as you browse and play on BD Bazi.
  • App permissions: if you use the BD Bazi mobile app, the app may request access to certain device features such as notifications, which you can manage in your device settings.

04 How We Use Your Data

BD Bazi uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes beyond what is described in this Privacy Policy.

  • Account management: to create, maintain, and secure your BD Bazi account.
  • Identity verification: to confirm your age and identity in compliance with our responsible gaming obligations.
  • Payment processing: to process deposits and withdrawals through your registered payment method.
  • Customer support: to respond to your queries, complaints, and requests efficiently.
  • Security and fraud prevention: to detect and prevent unauthorised access, duplicate accounts, and fraudulent activity.
  • Platform improvement: to analyse usage patterns and improve the BD Bazi experience for all players.
  • Responsible gaming: to monitor gameplay patterns and identify players who may need support.
  • Legal compliance: to meet our obligations under applicable laws and regulations.
  • Communications: to send you important account notifications, security alerts, and — where you have opted in — promotional offers.

Marketing communications: BD Bazi will only send you promotional messages if you have opted in to receive them. You can opt out at any time by contacting support at [email protected].

05 Data Sharing

BD Bazi does not sell, rent, or trade your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

Payment Providers

When you make a deposit or withdrawal, your payment account details are shared with the relevant payment provider — bKash, Nagad, or Rocket — solely to process the transaction. These providers have their own privacy policies governing how they handle your data.

Identity Verification Partners

BD Bazi may use trusted third-party identity verification services to confirm your identity when required. These partners are contractually bound to handle your data securely and use it only for verification purposes.

Legal Obligations

BD Bazi may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorities if required to do so by law, court order, or to protect the rights and safety of BD Bazi and its players.

Our commitment: Any third party that receives your data from BD Bazi is required to maintain appropriate security standards and use your data only for the specific purpose for which it was shared.

06 Data Retention

BD Bazi retains your personal data for as long as your account is active and for a reasonable period thereafter, as required by our legal and compliance obligations. Specifically:

  • Account data is retained for the duration of your account and for up to five years after account closure, in line with standard financial record-keeping requirements.
  • Transaction records are retained for a minimum of five years to comply with anti-money laundering regulations.
  • Support communications are retained for up to two years after the conversation is closed.
  • Technical logs are typically retained for 90 days and then deleted automatically.

When your data is no longer required, BD Bazi will securely delete or anonymise it so that it can no longer be linked back to you.

07 Security Measures

BD Bazi takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

  • SSL/TLS encryption on all data transmitted between your device and our servers.
  • Encrypted storage for sensitive data including passwords and payment account references.
  • Access controls ensuring that only authorised BD Bazi staff can access personal data, and only when necessary for their role.
  • Regular security audits to identify and address potential vulnerabilities in our systems.
  • Two-factor authentication available for player accounts to add an extra layer of login security.

While BD Bazi takes every reasonable precaution, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your BD Bazi account and to never share your login credentials with anyone.

08 Cookies

BD Bazi uses cookies — small text files stored on your device — to keep the platform functioning correctly. We use only the cookies that are strictly necessary for the platform to operate. We do not use advertising cookies or third-party tracking cookies.

Types of Cookies We Use

  • Session cookies: keep you logged in during your visit and expire when you close your browser.
  • Security cookies: help detect and prevent fraudulent activity and protect your account.
  • Preference cookies: remember your language and display settings so you don't have to reset them each visit.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the BD Bazi platform and prevent you from logging in or completing transactions.

09 Your Privacy Rights

As a BD Bazi player, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected] and we will respond within a reasonable timeframe.

Right to Access

Request a copy of the personal data BD Bazi holds about you at any time.

Right to Correct

Ask us to update or correct any inaccurate personal data we hold about you.

Right to Delete

Request deletion of your personal data, subject to our legal retention obligations.

Right to Object

Object to certain uses of your data, including receiving marketing communications.

Right to Portability

Request your personal data in a structured, machine-readable format for transfer.

Right to Restrict

Ask BD Bazi to limit how we process your data in certain circumstances.

10 Children's Privacy

BD Bazi is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered on BD Bazi or provided us with personal data, please contact us immediately at [email protected] and we will take prompt action to remove the account and delete any associated data.

Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms. BD Bazi supports responsible gaming and takes underage access seriously.

11 Changes to This Policy

BD Bazi may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the "Last Updated" date at the top of this page will be revised.

For significant changes that affect how we use your personal data, BD Bazi will notify registered players via email or an in-platform notification before the changes take effect. We encourage you to review this policy periodically to stay informed about how BD Bazi protects your privacy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way BD Bazi handles your personal data, please get in touch with our team. We are here to help and will respond to all privacy-related enquiries as quickly as possible.

Email: [email protected] — For all privacy requests, data access queries, or concerns about how your information is handled on BD Bazi.

You can also visit our Support page or check the FAQ for answers to common questions. For concerns about responsible gaming and your account, visit our Responsible Gaming page.